STAFF PROFILE - PHAN THI KIM LOAN

Position: lecturer

Email: loanphan@hcmussh.edu.vn                                                                                                                                                                                                      

Academic qualifications

PhD (Education, The University of Melbourne)

MA (Teaching English, University of Social Sciences and Humanities-VNU-HCMC)

BA (English, University of Ho Chi Minh City)

Further qualifications

Teaching focus

Language Skills, Culture, Research Methodology

Research interests

Quality management

Research Projects

Effective Quality Management in Vietnamese Higher Education Institutions

Publications

• Phan, L. T. K. (2018, April). An Instrument to Evaluate Quality Management Implementation in Vietnamese Higher Education Institutions. Paper presented at 2018 AERA Meeting, New York, NY. Available at AERA Online Paper Repository http://www.aera.net/Publications/Online-Paper-Repository/AERA-Online-PaperRepository/Owner/1004428
• Phan, T. K. L. (2014). Application of total quality management (TQM) in enhancing EF academic staff quality. In Nguyen, B. T. (Ed.), Proceedings of the 2014 International Conference on English Language Teaching (pp. 487-499). Ho Chi Minh City, Vietnam: Knowledge Publishing House.