The Grand Hồ Tràm tuyển dụng vị trí Thư ký

Title:                           Executive Secretary

Direct manager:         Vice President of Korean Sales & Marketing

Qualifications/ Yêu cầu

• BA in Language or Business Industry.
• Fluent English, Korean is a plus.
• Computer skills - advanced level.
• 5 years’ experience in related jobs.                  
• Team player.                                                
• Proactive and self-motivated.                        
• Excellent telephone manners.
• Adaptable/flexible.           
• Able to prioritize workload effectively.
• Attention to detail.
• Calm under pressure.

Responsibilities/ Trách nhiệm

• Carry out mainly tasks assigned by line manager.
• Handling telephone calls/messages in a timely and professional manner and responding to inquiries from guests via telephone or email, or chat apps.
• Make booking for guests with room, sport activities as golf tournament/ casino…, dinning, transport, banquets…
• Manage guests’ information and profile.
• Accessing to get guests’ information and profile on Patron and Opera software.
• Organize and coordinate tasks for meetings, conferences, set up conference calls and take messages and minutes during meetings, travel arrangements.
• Perform administrative tasks, including filing and photocopying.
• Write emails, memos and letters.
• Implement and/or develop office procedures and record systems.
• Prepare and manage correspondence, reports and documents, maintain schedules and calendars.
• Support organizing internal and external events.
• Welcome guests and initially deal with complaints and concerns.
• Offer guests after-sales service and follow-up.
• Prepare office equipment, manage office supplies.
• Possible to travel for work in Ho Tram, Ba Ria Vung Tau when needed.